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Terms and Conditions

Use of our Website

References to we, us or our throughout www.vulsini.com (the website) are to VULSINI.

The use of the website and the purchase of any goods (Goods) from the Website is governed by these terms and conditions (Conditions). We reserve the right to modify these terms and conditions from time to time without notice to you.

There is no charge imposed by us for accessing the Website but you must pay the cost of the communications link you use to visit the website.

Access to the Website may be suspended, restricted or terminated at any time.

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by our licensors or us.
You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose. Any other use of material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate and third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

Limitation of Liability

Whilst we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implies in relation to its accuracy. The Website is provided on an as is and as available basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.

We make no warranty that the Website will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy or reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Goods.

This does not affect your statutory rights as a consumer.
You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the Website and any information provided to or taken from the Website by you.

We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise arising out of or in connection with these Conditions for:

Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.

Severance

If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from these Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.

Waiver

No waiver by us shall be construed as a waiver of any preceeding or succeeding breach of any provision.

Survival

Each provision of these Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

Entire agreement

These Conditions (as amended from time to time) contain the entire agreement between you and us relating to the subject matter covered and supersedes any previous agreements, arrangements, undertakings, representations or proposals, written or oral, between You and Us in relation to such matters. You confirm that You have read these conditions and, You fully understand them and You also agree that these conditions are the only terms (together with Your network provider agreement ) that rule Your relationship with us.

Law

The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.

Returns and Exchange Policy

VULSINI is committed to keeping your custom. So, if for any reason you are unhappy with your purchase, simply return it to us in its original condition within 7 days and we'll exchange the item or refund the purchase price, less the original P&P cost.

Returning Unused Items by Mail

- Please email us at info@vulsini.com.
- State the order invoice number and item(s) that you are returning.
- State the reason for the return.
- Please indicate whether you would prefer a refund to the credit card originally used, a cheque or an exchange.
- State the preferred delivery address for your exchange or cheque refund.
- Please make sure to package the return securely (in the original box) and include any paperwork.
- Packages must be returned pre-paid and for your protection we recommend that you use a recorded delivery service.
- You will be emailed the returns address upon request.

Faulty goods

It’s bad enough that your product develops a fault, so we try to make our returns or repair service as painless as possible.

We will offer either a repair, exchange or refund if the fault occurs within 30 days of purchase. If the fault with your product occurs within its guarantee period (normally 12 months from delivery) we will offer you a prompt repair service. In all cases we reserve the right to inspect the product and verify the fault.

For a refund or exchange, the product must be in otherwise ''as new'' condition, complete with any accessories and free gifts offered and if possible, with the original box and packaging.


Delivery Policy

1. UK Mainland - Delivery time 1-3 days (subject to availability)

All UK mainland deliveries are free over £200, orders under are subject to postage and packaging charges. Deliveries are either arranged with Royal Mail or a tracked courier depending on the size of the order. If no one is available at the delivery address to sign for the goods, the delivery company will leave a calling card. Please follow the instructions on the calling card to re-arrange delivery at a more suitable time. If the delivery company is unable to deliver and you do not contact them, the item will be returned to us and a £10 re-delivery charge will be incurred.

2. The rest of the World

Delivery times and charges outside of the UK are dependent on each country. The delivery charge will be applied at the checkout. All deliveries will require a signature upon receipt.

Duties and Taxes

Orders shipped to destinations outside the UK and the EU may incur duties and taxes, which may be due at the time of delivery. These are not calculated during checkout and are not collected by Urban Bar Ltd (If you are sending a gift, the recipient may be responsible for these amounts). You may want to consult your local customs office for more details about duties and taxes.

VULSINI Commitment

We will endeavour to despatch goods as promptly as possible. If any item you have chosen is unavailable, we aim to contact you via your e-mail address or via phone within 24 hours.

Please note that the couriers and delivery services we use tend to deliver during the working day so if you are not at home please supply us with a daytime address for deliveries.

Should you have a complaint of any nature, no matter how big or small, then please do not hesitate to contact a member of our customer service team as soon as possible on the details below. All communications will remain totally confidential and will be dealt with promptly (within 24 hours) and fairly. We will then endeavour to keep you completely informed with the progress.

E-mail

info@vulsini.com

Telephone

+44 207 801 9620

WEEE Directive

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WEEE Regulations

The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge.

The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK.

Much of the UK's WEEE ends up in landfill, where the lead and other toxins it contains can cause soil and water contamination. This can have a harmful effect of natural habitat, wildlife and also human health.

Many electrical items that we throw away can be repaired or recycled. Recycling items helps to save our natural finite resources and also reduces the environmental and health risks associated with sending electrical goods to landfill.

Distributors of new Electric and Electronic Equipment (EEE) have a part to play in reducing the amount of WEEE going into landfill sites.

VULSINI is obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when they buy a new Electrical or Electronic product from us.

For example, if a customer bought a new VULSINI I from us we would accept their old VULSINI I and prevent it going into a landfill site by disposing of it safely. Customers must return their WEEE item to us within 28 days of purchasing their new item.

Under the WEEE regulations, all new electrical goods should now be marked with the crossed out wheeled bin symbol shown below:

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Goods are marked with this symbol to show that they were produced after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled.